Tabletop Word Fall

Tabletop Word Fall Support

Help, answers and how to reach us

Contact us

Found a bug, a word that should (or shouldn't) count, or a purchase that didn't go through? Email us and we'll get back to you, usually within two business days.

hello@dankinvestments.net

Playing

How do I play?

Letters fall into a six-by-eight well. Slide each one left or right and drop it to spell words of 3 to 6 letters, across or down. Words clear and the letters above fall, which can set off chains worth more points. The game ends when a column reaches the top.

You can replay the walkthrough any time from Settings → How to play.

What are the controls?
  • Move: drag sideways anywhere on the screen, or tap a column in the well.
  • Drop: swipe down, tap the letter's own column, or press DROP.
  • Hold: swipe up or tap HOLD to set a letter aside and swap it back later.
Why are some letters grey?

A grey letter is stuck: no word in the game's list can use it where it sits. Bright letters can still be part of a word.

What are the modes?
  • Endless: new random letters every game, falling faster as you clear words.
  • Daily: the same letters for everyone that day. Play it as often as you like; your best score that day is kept.
  • Relaxed: letters wait until you drop them.
  • Sprint: score as much as you can in three minutes.
When does the daily puzzle change?

At midnight UTC, which is 7 pm Central / 8 pm Eastern during daylight saving time, and 6 pm Central / 7 pm Eastern in winter. It works offline.

A word wasn't accepted (or a strange one was)

The game uses a standard American English word list of 3 to 6 letter words, with offensive words removed. Email us the word and we'll look at it for a future update.

Where are my scores? Can I move them to a new phone?

Scores and settings are saved on your device only, under Best scores on the start screen. There are no accounts, so they don't move to a new device, and deleting the game deletes them.

Ads and purchases

How do I remove ads?

Tap Remove ads in Settings or on the game-over card. It's a one-time purchase, not a subscription, and turns ads off for good on that Apple or Google account.

I bought Remove ads but I'm seeing ads (new phone, reinstall)

Open Settings → Restore purchases while signed in to the same Apple ID or Google account you bought it with. On iPhone you may be asked to sign in to the App Store.

It says “Waiting for approval”

The purchase needs approval, for example through Ask to Buy in Family Sharing or a payment method that takes time to clear. Ads switch off by themselves once it goes through.

How do I get a refund?

Refunds are handled by the store you bought from. On iPhone and iPad use reportaproblem.apple.com; on Android use your Google Play order history.

How often are ads shown?

Only between games, never while you're playing, and at most four a day with at least 20 minutes between them. There are no banner ads.

How do I change my ad privacy choices?

In the European Economic Area, the UK and Switzerland, use Settings → Privacy choices. Elsewhere the game shows non-personalised ads only. See the privacy policy for details.